FANTASTIC service – These guys are the real deal.
September 30, 2013 7:05 pm
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FANTASTIC service. My bed legs came off the middle beam, so the middle beam cracked. I bought the bed at West Elm and they sent these guys. These guys are the real deal. I’m part Asian – Scott / his assistant came in, saw my shoes next to the door and insisted on taking of theirs to respect my house. Um, there are splinters in the bedroom from the broken bed guys – but they insisted. They quickly surveyed the damage, attached some steel plates to re-connect the beam, strengthened the legs’ connection to the bed, and then Scott walked on it to show how strong it now was. He also insisted he would not sign off on the job until I was satisfied w the work. It took less than 20 minutes and I was so grateful they were able to fix a bed I love when I thought it was not repairable and I’d have to buy another one.
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Customer Service
Available Monday through Saturday
8:30 AM – 6:00 PM (Eastern US Time, ET)
Head Office & Mailing Address:
144 Simonson Avenue,
Staten Island, NY 10303
Proudly Serving Customers Nationwide — Across the U.S., Including Hawaii & Puerto Rico (Where Available). New York (NYC - Brooklyn, Staten Island, Queens, Manhattan, Bronx) Westchester, Rockland, Upstate NY, Long Island), New Jersey, Connecticut, Pennsylvania, Philadelphia Metropolitan Area, Delaware, Maryland, Virginia, Washington DC, Florida (Miami, Orlando, Fort Myers, Naples, Tampa, Jacksonville), Rhode Island, Massachusetts (Boston Metro Area), Wisconsin, Illinois (Chicago Metro Area), Texas (Houston, Austin, Dallas, Fort Worth), California (Los Angeles, San Francisco, Sacramento, San Jose, San Diego), Georgia (Savannah), South Carolina (Beaufort, Charleston, Myrtle Beach, Columbia, Charlotte), North Carolina (High Point), OH Ohio, IN Indiana, KY Kentucky.
For large commercial projects we do travel World Wide