On 12/20/24 I had the pleasure of being serviced by your tech Arko.
My chair was a special case. The force of the L brackets being bent left the chassis out of alignment.
The job was not a simple parts swap. As a result he had to do some serious wrestling of a giant chair. He worked very hard to get the job done.
My chair now works fine. Due to my situation I spend most of my day in the chair, including sleeping.
He deserves recognition for his effort, by me and by your company.
Yours truly, Richard Harrison
2024-12-20Could you please put me in contact with the owners, principles of your furniture service company. I want them to know how incredibly professional, efficient, knowledgeable, and friendly..,…the technician you sent to my home was.
If these are the kind of people you employ and the service that you provide I will never use any other company, but yours again …..for any such needs.
He was simply Better than I could have ever hoped for. From the moment he entered my home….. I had the utmost confidence in his ability.
I want the people who are his superior to know how wonderful he was and what an amazing representative he is for your organization.
Howard S. K. Esq.
2024-12-20I had a great experience both times that my couches were serviced! The technicians were skilled and knowledgeable. They worked quickly and efficiently to endure the best customer service experience for a fair price!
Alona
2024-12-19My couch was delivered unassembled with a missing piece to connect the two pieces, so they contacted All Furniture Services to put it together through the warranty. The appointment was made quickly and Tigran arrived right on time. He made sure the couch was put together properly, and went the extra mile and tightened all the legs. He also helped answer some preliminary questions I had about future furniture reupholstery through the company. Overall great experience with this company and Tigran!
Emily S.
2024-12-11I contacted All Furniture Services to repair a dresser drawer that was stuck. Before I could finalize the appointment, the end of the leaf for my dining room table broke off. They had no problem adjusting my request and scheduling the appointment. And then before the appointment, the end of another dining room table leaf broke off. (very old furniture!). I informed Edward the technician, when he arrived on time, of the added breakage and he said it was no problem. He was able to extract the dresser drawer and repair the glides. He then sprayed all the drawers so they would work smoothly. Then he repaired both table leaves by re-securing the ends with new wood and they fit properly. Edward was professional, explaining his work as he proceeded and showing us the origin of the breakages. He worked swiftly and neatly. I would not hesitate to contact this company again and specifically ask for Edward.
Vivian S.
2024-12-11Tigran really did an amazing job today fixing my cabinetry. He was professional and thoughtful in his approach assuring that he didn’t damage anything during the repair.
Natalie
2024-12-09Technician arrived on time. Quickly evaluated the dresser condition and repaired for the
cost quoted. No problems with the dresser since.
Susan Haine
2024-12-05Great experience, the work I needed was a quick fix and the handyman was in and out. He took his shoes off (I have a no-shoes house) and took care of the issue really quickly.
Hannah S.
2024-12-03
The technician was able to repair the broken sofa leg onsite, and also repaired a wobbly banister for us.
Jessica A.
2024-12-03Good service–installation rep was courteous and skilled.
Susanne O.
2024-12-01The person u sent was very helpful. We did what he advised & he repaired all to great satisfaction!
michael krasne
2024-11-28I just wanted to take a moment to express my gratitude for your work on this job. We’re really pleased with how everything turned out and the quick turnaround!
Convelio LTD
2024-11-28All furniture services was amazing. The technician Tigran was on time, he carefully handled the furniture and fixed it quickly. It was very helpful.
Jiwon
2024-11-27I recently bought an expensive sectional that was damaged by the delivery team and it was missing the clips that connected the sections together. The furniture company hired All Furniture Services to do the repair work. All Furniture Services exceed all expectations!
First, the scheduling office is super on point. They are really responsive, and would call AND send an email to ensure I receive any updates. All questions are answered within a day. If there are any scheduling issues, they are very accommodating and again, super quick to respond.
Second, Armen, their repair technician, is extremely professional and skilled. He is really invested into the craft and his repair is better than the original! After that, he installed the clips – being extremely thoughtful in where to mount them to achieve the best results. At the end, he cleaned up the area and took all the packaging with him for disposal. Mission accomplished!
The visit took 3 hours and now all is good at our home. Thank you All Furniture Services and thank you Armen!
Eric Chan
2024-11-27Armen is the best! Great customer service!
Our recliner couches and chairs had several issues and he came in fixed everything and took the time to help us thoroughly understand the issues. If you ever need an informed and pleasant service man, Armen is the guy for the job. Thanks, Armen. Celina Hodges |