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Leather: Leather is one of nature's wonderful durable goods. The tanning process gives the leather resistance to wetting and keeps the leather supple. Leather's high tensile strength makes it a strong, flexible material. It will stretch and then return to retain shape. Leather breathes and will assume your body temperature rapidly as it allows air and water to pass through its structure. Leather is susceptible to three types of damage: stiffness and surface cracking caused by the drying out of the leather's natural oils, fiber discoloration as a result of accidental spills or sun exposure, and scuffing or tearing usually occurring from use.

Leather Care and Cleaning Tips:

Comprehensive Protection Plan makes it easier for you to maintain your furniture: however, regular care and cleaning will keep all your leather upholstered furniture looking new longer.
Once per week : Dust your furniture weekly or when you dust the other items in the room. You can lightly dampen a soft cloth with the Leather Softener/Cleaner and wipe the surface. One of the great benefits of leather is that you can fully remove the dust particles from the surface, making it ideal for dust-sensitive person.
Four times a year : Fully clean your furniture at least every six months. For furniture in high use rooms you should clean them every four months. It is important that you pay particular attention to clean all high usage and skin contact areas like: arms, seats, front railing, back cushions and inside backs.
After full cleanings or spot cleaning, apply the Leather Protection Cream/Softener/Cleaner to renew the original protection level. Be sure to reapply it to all high usage and skin contact areas.
These steps should take very little time and will make a dramatic difference in the overall appearance of your leather furniture. It is our desire that you have a trouble-free, enjoyable experience with your leather furniture.'

Fabric: When you protect your new furniture investment with our Comprehensive Protection Plan / Upholstered Fabric Furniture Plan, you've taken the first step in keeping your upholstery looking beautiful! There are other steps you can take to keep both new and older upholstery looking their best. There are steps to help minimize wear and prevent and remove common household stains. You'll find these important tips in Fabric Care and Cleaning Tips. It's our way of reminding you that we take your home furnishings investment seriously  and we know you do too!

Fabric Care and Cleaning Tips: 

Comprehensive Protection Plan makes it easier for you to maintain your furniture: however, regular care and cleaning will keep all your fabric upholstered furniture looking new longer.
Weekly vacuuming or light brushing helps to remove soil and prevents the embedding of dirt between the fibers. Rotate and turn your cushions after vacuuming to prevent excessive wear and soil patterns. Avoid placing newspapers on fabric since the ink could permanently stain the fabric. Avoid the use of dyes, acids, corrosives, paints, inks, nail polish and removers around your furniture. Never Remove cushion covers for dry cleaning or machine washing even though they have zippers. Keep upholstered furniture away from direct sunlight to avoid fading. Periodic cleaning by an authorized technician will ensure that gradual buildup of soil, perspiration and oils does not cause permanent damage and shorten the life of your fabric upholstered furniture.
Spot Cleaning: Know your fabric's cleanability codes for the type of cleaner to be used and always pretest in an inconspicuous spot.
Cleanability Codes: W, S, W/S and X
Code "W" Fabrics: Synthetic fibers (Acetate, Herculon, Nylon, Olefin, and Polyester). Use the foam only from water based cleaning agents such as mild soap or use non solvent upholstery cleaner.
Code "S" Fabrics: Cellulosic or protein fibers (cotton, Linen Rayon, Silk or Wool). Other "S" coded fabrics are Acrylic, Damask, Tapestry, Brocade, Denim, Velour, Chintz and Plaid (cotton/olefin blend). Spot clean using a mild water-free solvent or dry cleaning product.
Code "W/S" Fabrics: Spot clean with a mild solvent, upholstery shampoo or mild soap / detergent.
Code "X" Fabrics: Clean this type of fabric only by vacuuming or light brushing. Do not use water-based foam or solvent based cleaning agents of any kind.

WOOD: For its weight, wood is one of the strongest materials known to man. Wood is a natural product, and therefore, each piece is different and unique in depth, richness of texture and grain patterns. Quality wood furniture provides warmth and creates a rich, elegant ambiance while providing gentle comfort. If properly cared for, wood increases in value with age and develops its own patina or surface appearance of softness and mellowness.

Wood Care and Cleaning Tips:

Moderate to serious damage of fine wood furniture requires the help of a professional. For simple everyday wear try these remedies:
Keep furniture away from heating and air conditioning sources to prevent loss of moisture in wood and out of direct sunlight to avoid bleaching of wood. To prevent gouging and scratching, use felt backing on lamps, ashtrays, and accessories. Always use place mats under plates and hot pads under serving dishes. Use coasters under hot and cold drinks. Do not set synthetics, rubber or plastics directly on wood finishes, since they might contain chemicals that will damage the finish. Do not place newspapers and magazines on wood surfaces, since the ink will bleed into the finish and eventually damage wood.
To remove cloudiness: Rub surface with cloth dipped in solution of 1 tablespoon of vinegar in a quart of water. Rub with grain until surface is completely dry. Follow with application of furniture oil or polish.
To remove water rings: Rub with a mixture of equal parts white vinegar and cooking oil, rubbing with the grain.
To remove heat marks: Coat area with mayonnaise and let stand for one hour, and then wipe off.
To remove burns: Rub affected area with finest grade steel wood rubbing lightly with the grain until all burnt material is smoothed off. Follow with application of furniture oil or polish.
To remove candle wax drippings: Scrape excess wax off gently. Apply warm (not hot) iron, over white cloth to absorb residue. Follow with application of furniture oil or polish.
To remove dents: Wipe dent with warm water. Apply a compress of paper soaked in warm water to swell the wood fibers. Let sit for 30 minutes, and then apply a warm (not hot) iron over cloth until dent is gone. Follow with application of furniture oil or polish.